Proudly based in the UK.
CUSTOMER SUPPORT
Check our FAQ for Frequently Asked Questions that may answer your query faster.
Want to return an order? Go to Returns Portal
Our customer service team is here to help and aims to respond to all emails within 2 to 3 working days. We appreciate your patience and will do our best to get back to you as quickly as possible!
Our customer support team work Monday to Friday, 08:00 to 16:30 (UK). Excluding bank holidays.
Support requests MUST be made via the form below.
Direct emails may be missed. Please use the form.
We are unable to offer exchanges.
NOTICE
The Customer Service team are still catching up after our move. We appreciate your patience.
Our team began picking orders from Tuesday, 30th September.
Your query will be addressed.
Missing parcels will either be reimbursed or re-sent. Returns will be accepted beyond the standard 14-day period if you have been unable to create or send back a return due to this temporary disruption.
Please ensure you've read the above information.
Contact Form
To help us assist you more efficiently, please include as much detail as you can in your message - include your order number, a description of the issue, and any other relevant information. The more details we have, the faster we can resolve your query.