Returns and exchanges

To start the return process for your order, please enter your email address and the order number below.

 

 

What items are returnable?

You can return your items within 14 days of purchase.

  • They must be in original condition & original packaging
  • Underwear, pillows & duvets are non-returnable due to hygiene reasons
  • SALE items are non returnable

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

 

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

How soon will I get my refund?

  • If approved, then your refund will be processed, and a credit will automatically be applied original method of payment. The refund should appear within 5 working days.